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We want to help!

We are here to help answer any and all questions you have every day of the week and will respond within 24 hours. Email us at info@endlesshairextensions.com
Below we have answers to most of the questions you might have!

Help by topic

HAIR EXTENSIONS AND SUITABILITY

I have short and/or thin hair. What can I do?
How do I choose the right color?
Where does the hair come from?
Can I sew in Endless Hair Extensions?
Clip In vs Sew In?
What hair extension textures do you offer?
What lengths do you offer?
Will Endless Hair Extensions cause balding or hair loss?

HAIR EXTENSION USAGE AND CARE

How do I choose an Endless Hair Extension?
Can I wash my Endless Hair Extensions?
How can I wear multiple Endless Hair Extensions for even thicker, fuller hair?
How often can I wear my Endless Hair Extensions?
How much hair do I need?
Can I style or color Endless Hair Extensions?
How long do Endless Hair Extensions last?
Do you use chemicals on Endless Hair Extensions?
How do I install Endless Hair Extensions and how long does it take?
Do Endless Hair Extensions shed or tangle?
What is Remy hair?
What is raw/virgin hair?

ORDER CHANGES AND REQUESTS

I placed my order and want to upgrade my shipping. How can I do that?
How do I change my shipping address?
How do I cancel my order?
I placed an order and want to change it. How can I do that?
Do you accept customized orders?
The set I want is on backorder - what does that mean?

PAYMENT AND PRICING

How much are Endless Hair Extensions?
What methods of payment do you accept?
Is my credit card information stored in your system?
I live in the European Union - will I be charged taxes on my order?
I live in the U.S. - will I be charged taxes on my order?
What currency are the prices on your website listed as?

RETURNS AND EXCHANGES

May I return or exchange my Endless Hair Extensions?
Do I have to pay for the shipping of my return or exchange?
When will I receive my exchange?
When will I receive my refund?
How do I initiate a return or exchange?
What is the return/exchange period?
Can I return or exchange my order?

SHIPPING AND DELIVERY

My tracking information shows my package was delivered, but I haven't recevied it. What do I do?
How long does shipping take?
I put the wrong shipping address at check-out, can I change it?
I have a military address, can I place an order with you?
Do I have to pay taxes, customs, or duties on my order?
Can I track my order?
How much does shipping cost?
Where is your warehouse located?
How long will it take to process my order?

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